Privacy Policy

This Privacy Notice for Looma Technologies ("we", "us", or "our") describes how and why we may access, collect, store, use, and share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at https://www.hirewithlooma.com, or any website of ours that links to this Privacy Notice.
• Use our Services in connection with hiring, assessment, evaluation, or other related processes.
• Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you have any questions or concerns, please contact us at support@hirewithlooma.com.

Summary

This summary provides key points from our Privacy Notice. You can find more detail about any of these topics by reading the section it refers to below.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use.

Do we process any sensitive personal information? Some of the information may be considered "special" or "sensitive" in certain jurisdictions. We do not knowingly process sensitive personal information except as needed to provide the Services or with your consent.

Do we collect any information from third parties? We may receive information about you from third parties who are authorized to share that information with us, such as the organization that has engaged our Services in connection with your application or assessment.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process your information only when we have a valid legal reason to do so.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way to exercise your rights is by contacting us at support@hirewithlooma.com. We will consider and act upon any request in accordance with applicable data protection laws.

1. Information we collect

In short: We collect personal information that you provide to us and certain information automatically when you use our Services.

Personal information you disclose to us. We collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our Services, when you participate in activities on the Services, or otherwise when you contact us. The personal information we collect may include:

• Names
• Contact information, such as email addresses and phone numbers
• Dates of birth
• Job titles or positions applied for
• Application and assessment-related information
• Audio, video, and image submissions made as part of an assessment
• Other information you choose to provide to us

We do not knowingly process sensitive information.

Information automatically collected. Some information — such as your IP address and browser and device characteristics — is collected automatically when you visit our Services. This information does not reveal your specific identity but may include device and usage information, browser and operating system details, language preferences, referring URLs, country, location, and information about how and when you use our Services. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes.

Information received from third parties. An organization that has engaged our Services in connection with a hiring or assessment process may submit information about you to us so that we can provide the Services on its behalf. In those cases, the organization that submitted your information is responsible for ensuring it has a lawful basis to share that information with us, and for honoring your rights under applicable privacy laws.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. How we use your information

In short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To deliver and facilitate delivery of the Services to you.
• To respond to your inquiries and provide you with support.
• To send administrative information.
• To request feedback.
• To protect our Services, including monitoring and preventing fraud.
• To identify usage trends.
• To save or protect an individual's vital interests.
• To comply with our legal obligations.

3. Sharing your information

In short: We may share information in the situations described in this section and with the following categories of third parties.

We may share your personal information in the following situations:

• Organization on whose behalf we act. Where we provide the Services to an organization in connection with a hiring or assessment process involving you, we will share information with that organization as necessary to provide the Services.
• Service providers. We may share your information with vendors, consultants, and other service providers who perform services for us or on our behalf and require access to such information to do that work. They are bound by contractual obligations to keep personal information confidential and to use it only for the purposes for which we disclose it to them.
• Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal obligations. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Vital interests and legal rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
• With your consent. We may disclose your personal information for any other purpose with your consent.

We do not sell your personal information.

4. Artificial intelligence

In short: Our Services include features powered by artificial intelligence and similar technologies.

As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products"). These tools are designed to enhance the Services and provide outcomes related to hiring and assessment.

Use of AI technologies. We may use AI technologies, including those provided by third-party AI service providers, to process information that you submit to the Services so that we can deliver the Services to you. Your input, output, and personal information will be shared with and processed by such AI service providers in accordance with this Privacy Notice and the applicable terms of those providers.

Our commitments. Where we engage third-party AI service providers, we contractually require them to use your information only as necessary to provide their service to us, and we do not authorize them to use your information to train their general-purpose models.

5. How long we keep your information

In short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. How we protect your information

In short: We aim to protect your personal information through reasonable organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, and we cannot promise or guarantee that unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

7. Information from minors

In short: We do not knowingly collect data from, or market to, children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 years of age, or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users under 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@hirewithlooma.com.

8. Your privacy rights

In short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In some regions (such as the European Economic Area, the United Kingdom, and India), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, (iv) if applicable, to data portability, and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information.

Withdrawing your consent. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

If you would like to exercise any of these rights, please contact us at support@hirewithlooma.com. We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the European Economic Area or the United Kingdom and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. If you are located in India, you may also lodge a complaint with the Data Protection Board of India.

9. Do-not-track features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

10. Updates to this notice

In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

11. Contact us

If you have questions or comments about this notice, you may email us at support@hirewithlooma.com.

12. Reviewing or deleting your data

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correction of inaccuracies, or deletion of your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please contact us at support@hirewithlooma.com.